Generating Motivation for those Resolutions you Promised Yourself

Many of us have put together a list of resolutions or goals for this new and great year which is full of opportunity and promise. Some of you may have just one big goal or promise made to yourself. Some may have a long long list, in fact a large number of us have lists that are too long to be realistic and the overwhelm leaves us paralysed when we think of all that responsibility. So before you get to the point where you abandon your hopes of achievement, here are a few steps you can take to get those goals into perspective and ensure they are completed. Your most powerful resource in this situation is your unconscious mind. When you engage your unconscious mind you are more likely to overcome the challenge you are presented with. These steps will help you to create motivation around your goals and objectives. The motivation will be your own personal reasons for achieving these goals and that is very powerful when you get fed up or tired of the challenges your own promises and goals keep throwing at you.

First step, find a quiet place for ten minutes or so. That really is all the time you need to invest here.

Close your eyes, consider one goal at a time, take yourself to the day when you have achieved your goal, it is complete.

  • Can you see yourself?
  • How do you feel?
  • Nothing has stopped you; you have succeeded.
  • You have achieved your goal.
  • Hold that picture in your mind.
  • What is the date?

Write down the answers to these questions.

CONSIDER and answer these questions, they will help you know what your life looks like because you have achieved your goal.

  • What is different about my life?
  • What will this goal give me?
  • How will my life be better because of this goal?
  • How do I look?
  • What difference is there in how I feel?
  • What sounds are around me now I have achieved my goal.
  • How do I feel now I have what I want?

From your answers and thoughts write out a statement that describes what your life looks like having achieved your goal. This is now your Affirmative Statement.

Some of you who are visual may be happier drawing a picture that represents this positive statement.

So now you have the picture of success in words or visual format. Keep this statement in a place where you can access it often. You may want to turn it into your screen saver. You could pick one key word from your statement and write it out on a sheet and put it up on your office notice board beside your work station. Do whatever it takes to have it accessible.

Accessing your own Motivation

You will have already given thought to the steps involved in achieving this Resolution, Promise, Goal, Objective. Keeping the commitment to doing each step will be the challenge and I am guessing that is where many are struggling right now.

You have created a very personal picture statement.

Reading it often will affirm, in your unconscious mind, your own personal belief in your ability to achieve it and make it real.

This statement will remind you of why you are working towards your Resolution or Goal.

It will help you stay focussed.

Read this statement and ask yourself if the things you are spending time on actually serve your purpose. Will they take you closer to achieving your goal? This will help create focus on the areas of priority in your life.

If what you are doing is not going to take you closer to achieving your goal, change what you are doing.

When you are struggling to stick to your plan, read over your statement. This will remind you of all the reasons why you are trying so hard and struggling to stick to your plans. It will put focus back into you daily activities.

When things are really bad and you think you might give up, it’s always easier to give up than to keep moving forward. Read this statement again, or move your picture to a new more prominent location.

Go to a quiet place, where you will not be interrupted. Quietly read your statement and feel again all the emotions which the success will promise you. Really experience the promise this statement holds for you at a very personal deep level.

This is how to engage your unconscious mind to help you remember your innermost motivation for the journey. Pick yourself up, dust yourself off, and start all over again! Good Luck
Kate

Posted in Blog, Uncategorized | Leave a comment

Self Belief, Resilience and Stress

It is amazing how powerful our belief in ourselves can be. It is also surprising how often we don’t realise that many of our greatest difficulties come from our lack of belief in ourselves. This can be around our ability to get ahead and perhaps apply for a particular job, or go for the Board Room promotion, or take the plunge and make a success of our talents by starting up our own business. Actions like these are the more obvious areas to look for the difficulties created by this lack of self belief. Invisible and lurking behind situations, we can find lack of self belief strong and active and sometimes quite damaging.

The more concerning issue around self belief is how it can contribute to our ability to cope and as a result to the level of stress we may suffer. In times of change and economic unrest it is more important than ever that people are resilient, but this is a resilience that many have not had to call upon in the past. For most people life has been pretty much under control, family and social life is good or getting there. Work life has been alright, for some great for others manageable but in general it will have been enough to satisfy aspirations. That is until we have all had to face the damage of our uncertain economic times. These times have affected everyone at some level including those who are not employed. Many have found themselves in organisations that have had to restructure and reorganise. Major changes have had to take place in both Private and Public sectors. In many cases the speed of this change has been too fast to come to terms with in advance of its implementation.

This leaves us with those people who are the implementers of change and those who are on the receiving end of the changes, the effect on both is not very different. Those who are part of the process of change will be carrying the worry of the impact the changes may be having on others, and the concern that much is resting on their shoulders. The efforts to plan, negotiate, compromise, anticipate, juggle, have vision, have strength and at the end of it all still have the uncertainty whether they will themselves be in employment in six months time, can generate so much stress and so many questions around the ‘self’. These mammoth tasks demand resilience and strength, commitment and self belief. Underlying all the survival behaviour will be the self belief in their own ability to cope, because no matter what position the implementers hold the impact of continuing economic change will still be greater than they are, and so the stressful demands will continue.

Those who are on the receiving end of change will feel the stressful impact of losing control over their destiny. Many will find the stress of waiting is worse than the actual changes. The loss of control is seriously damaging to self belief and that impacts directly on the ability to cope, made more difficult where there is uncertainty and lack of information. The impact of lack of information is more powerfully negative than the actual changes when they finally take place. Self belief dissolves and is replaced with all the questions around weaknesses, gaps and perceptions.

Resilience and ability to cope is the key to survival and these are generated through the bolstering of our self belief. People at all levels in organisations are affected in the same way and are in need of the same support. The size of the challenge is irrelevant it is the belief in our ability to cope that will have an impact on the stress we suffer.

Self belief can be generated through having an element of control. Where possible people must be involved in the planning and decisions that have an impact on their jobs and their lives. This involvement creates empowerment and this creates strength. It is accepted in general that organisations have had to react with unprecedented speed to limit the damage that the economic downturn has caused but the need for people to be given control and to feel in control has not changed.

Being in control reduces stress and increases resilience. Lack of resilience creates stress and ill health and that leads to great economic lose. Ensure all the people in the organisation are in the information loop. Where there is no information to pass on, tell them, that in itself is information. Where there is free flow of information and communication there will be less possibility of speculation. Speculation leads to focus on weakness and false perceptions of possible outcomes.

Control over ones destiny comes from being recognised as capable and responsible enough to be involved in decisions.

Information and communication grows belief and trust in the system.

The resulting empowerment produces a self belief and confidence in our ability to cope, the key to ensuring people continue to be productive and less likely to suffer from stress.

Connect with us on Facebook & Twitter

Posted in Uncategorized | Leave a comment

Confidence for High Impact People

Confidence Proof Your Life

Confidence for High Impact People

Power-up Your Confidence

Strengthen Your Inner Self

Deal with the Difficult People in Your Life

Manage your Stress and Limit Emotional Damage

A three day programme

OBJECTIVES

When you have completed this High Impact programme for High Impact People you will :

1.     Be able to access your inner strength when you are in emotionally challenging situations.
2.      Understand, acknowledge and manage your own behaviour when in stressful circumstances.
3.      Have belief in your own resources giving you the power of choice.
4.      Have strategies to prepare for successful interaction with the challenging behaviour of others.
5.      Identify and remove limiting beliefs around your ability and potential.
6.      Be able to state your case to ensure your own voice is heard.
7.      Have belief and confidence in yourself to stop emotional damage to your health and well-being.
 

 

THE PROGRAMME                                       

This programme is for those of you who have to deal with serious challenges in your work or your life. Enabling you to move your confidence level to a place where your own resources give you the power to step up to the challenges and refuse to let negative circumstances damage you. Whether the challenges are presented through role responsibilities or through the behaviours of other people, the programme will equip you with the strategies and behavioural understanding you need to ensure you have an abundance of confidence coming from a strong inner core.

The economic climate of recent years has put many of you into circumstances at work were change has been the major organisational focus. Were restructuring and reorganisation has moved you to managing much wider roles with relentless workload. Organisational developments have moved at a seriously fast pace and there are expectations that you must change and roll with the punches or move on! While this provides great opportunity for personal development, the speed and size of the change is often overwhelming and is perceived to be externally controlled. This lack of control creates a confidence gap which cannot be filled with skills training because it exists at an emotional level. This programme will help you find your inner resources that will equip you with resilient confidence. You will know how to control the effect external events and influences are having on you. You will raise your awareness around your behaviour to know what works best and what needs to be developed to have you perform to the best of your potential.

For those of you who have suffered stress and been left with damaged confidence or poor self esteem who may believe you need to gain control of your life. Taking time off to recover is not enough. You need to understand what has happened and why. You also need the ability and the tools to return to work where circumstances around you and challenges still remain.

Sometimes when you lose confidence in yourself you are unable to voice your circumstances or state your case to others who may be in a position to help. You fall into a downward spiral of putting up with things, of becoming very angry, of becoming frustrated and angry with yourself because of not dealing with things and feeling you are unable to deal with things. Your confidence can then crumble and leave you less able to cope with the impact of the stress in your life. Some of you may have fallen into having health problems because the loss of confidence and the downward spiral has become relentless. Many will be pushed into having a ‘victim’ mindset. It becomes more difficult to see a way out or to believe that help of any kind will change things. This programme is your good news because you will be able to change things. You will be given the skills and strategies, together with the understanding of your behaviour to take back control of your life and your circumstances.

How can this programme help you?

This programme will give you an understanding of not only your own behaviour but also that of others. It will give you the gift of CHOICE, because you do have a choice. It will enable you to be as strong as you need to be. For your most challenging times it will give you the understanding of your own behaviour to be able to pull on your own resources and achieve your best. At your weakest moments this is the opportunity to regain control, get your self confidence back and, for some, return to better health. You will be given strategies that will work like gold dust in the impact they have on your ability to change your own behaviour and manage the behaviour of others. Working with these strategies will reduce your stress and stop future damage to your health and well-being.

Imagine if you were able to manage your emotions and your reactions to a bully.

Imagine if you could limit the damage the behaviour of others has on your confidence, on your health, on your relationships, on your ability to carry out your work.

Imagine if, as soon as you find yourself stressed, you could call on your own strategies, designed for your own specific situation and you could completely change the outcome.

Imagine if you could carry out the most challenging of tasks so successfully that you wonder why there was ever a problem.

The positive impact of this programme is endless and it is there for you to take advantage of.

WHAT WILL HAPPEN DURING THE THREE DAYS

You will have my committed and focussed attention for this full programme and after the three days are complete. The number of places will be limited. This will enable ME to give YOU focussed attention so that everything you work with will be specific to YOUR OWN situation, addressing YOUR challenges.

As a special commitment, on my part, each participant will also have three, one hour, one-to-one personal coaching sessions over a three month period, after the programme is complete. This means all your challenges will be followed up and you will build on everything you have worked through during the programme.

You will also discover that, throughout the programme, you are surrounded by a group of people who will be supportive and compassionate towards you.

The programme is constructed so that learning will take place through a lot of interaction within the whole group, within small groups and one-to-one. A range of Coaching interactions will be used working with Emotional Intelligence, Neuro Linguistic Programming, Emotional Freedom Technique and behaviour preference.

Because I am aware of how much energy and effort a high powered job can take out of you and because I am aware of the damage stress can do to a person I have also built a Nutrition awareness session into the programme. This can help to support you at a number of levels. Anxiety and stress can damage your health and well-being by acting as a drain on your energy, a challenge to your immune system and in general making your vital organs work harder than they need to. You will have one-to-one advice and a general interactive session with a qualified Nutritionist, this will be a source of guidance and awareness raising for you in your own set of circumstances.

This programme is packed full of support, help and advice for anyone, male or female. There is no age limit. It applies equally to you if you are a High Impact individual or if you have just found yourself in a difficult situation or you have been suffering the impact of lack of confidence for years. These strategies and techniques are powerful and can completely change your life.

The programme will also have an organised walk built into it for you to take advantage of the beautiful countryside around the hotel location. I will join you on this walk so that we can freely discuss and debate your challenges.

If you are interested, you can also take time out to spoil yourself by booking a spa treatment while you are there, a special offer package is available  for you to enjoy. You will find the Spa irresistible, your joining instructions will highlight the times when you will be able to take advantage of the Spa services. If Spa treatments don’t appeal to you there is also a beautiful swimming pool where you can relax and unwind in the evening or you can simply enjoy the beautiful hotel and it’s holiday ambience.

You can see this is a very full three day programme. This will be three days very well invested in a programme that gives you the choice you have always been entitled to have. There will be few opportunities elsewhere to have such sustained focus on dealing successfully with developing your understanding of your behaviour and your confidence, giving you the emotional equipment to deal with personal challenges and limiting of emotional damage.

 I plan to hold this three day programme in the beautiful Sieve Donard Hotel at the foothills of the Mournes, with her beautiful sea views. For those flying or travelling long distances all the directions and transport details are linked to the hotel website. Have a look here http://www.hastingshotels.com/slieve-donard-resort-and-spa

Dates for our Confidence Proof Your Life Programme are September 6th, 7th and 8th, 2011.

If you would like to reserve a place on this intense and focussed programme please email me, Kate Elliott, directly at: info@allaboutpeople.co.uk

You will need to be quick to reserve your place the numbers are very limited.

The cost of this intense programme has already been reduced to encourage you to step up to the plate and commit to changing your life. This programme would normally cost £3,675 if the full value were to be in the fee.

I want to encourage you to change how you think about your experiences and your behaviour. I want to help you believe that you can be even greater. That is why I have reduced the cost of this programme to £1,300 per person. BUT I have a very special discounted price of £647 and this applies to lots of you out there. If you book early,if you follow me on Twitter, or Facebook or are part of my LinkedIn network or you are signed up for receipt of my Newsletter or you are a past or current client, then this discount applies to you. £647 that is not a lot when you look at the content of this programme and you also get Three One-to-One Coaching sessions after the programme is complete, i am so committed to your success. Don’t worry about paying it up front if you would rather spread the cost, I have a payment plan for you.

Email me, Kate Elliott, now and reserve your place, info@allaboutpeople.co.uk or phone 02890428088

This will give you a very full and challenging programme of focussed coaching and facilitation time with me, of quality Nutritionist expertise. The strategies and coaching interventions built into this programme have all been used with my clients but this is the first time they have all been brought together in one programme for you to take advantage of.

This intense programme may not be repeated.

Most importantly you will leave the programme a changed person with lots of strategies to help you deal with the challenges your life is presenting. High impact will be your own personal reality. It will help you take major steps forward in dealing with the stress that has caused you so much pain and loss of energy in the past.

This is a great package, it will give you a programme that will open a whole new path for you in your life and it will also give you a fun opportunity to have a great break in a beautiful location with great people.

I look forward to seeing you there. Contact me:

www.allaboutpeople.co.uk          info@allaboutpeople.co.uk

Kate Elliott  02890428088      
Human Resources Specialist and Personal Development Coach


Posted in Uncategorized | Leave a comment

Surviving the Pre-holiday Stress

stress Holiday time again and everyone is looking forward to getting away but this is when Time Management becomes more important than ever. This is when we all try to clear our desks before we go off, we try and anticipate what might happen when we are away and so work twice as hard to get as much work done as possible before our last day. Some of us who are the worriers and some of us who are the controllers, will put ourselves under so much pressure that the purpose of the holiday will be defeated before we start. There will be that voice somewhere in our heads alerting us, just in-case someone may look for a particular file, project, system, when we are away and it may look unprofessional, or it may look like we don't care, if they find it unfinished, or finished in a hurry so not 'perfect'. The stress we bring on ourselves putting these demands on ourselves, for the 'just in-case' scenario while we are away is horrendous.

In any time sensitive situation always revisit your role priorities when you are under pressure. I know I have said this before about many situations in regard to delivering the role you are paid to do rather than the one you would prefer to do, but it is more important when time is short and you can only complete the vital tasks.

A Quick Exercise in establishing the top priorities when time is short.

This is a short exercise and it can be used in many contexts but today it will focus on your priorities.

Take a blank A4 sheet; tear it into eight equal pieces. Write one word or statement on each piece that will represent the eight most important and essential priorities of your role. So if business and plans conspired against you these would be the eight most important topics that should be dealt with. Give this some serious thought. If suddenly you were told that you had to drop everything and you will only have time for the six most important tasks of your role. Remove the two tasks that can temporarily be set aside so you can focus on the remaining most important six.

Again, you are told, you will only have time to complete the four most important tasks of your role; again you must temporarily set aside a further two so you can focus on the remaining four. This is when things start to get really interesting for you. You now have the four most important tasks of your role, what happens if you are told you will have only enough time to take care of two of these tasks. Think carefully and set aside the two tasks that can temporarily wait until you have more time. Painful as it may be you now have the two tasks you will know are the most vital to your role. If you take care of these before you go off on holiday then you can be content that anything outside of these will not cause a crisis. Your time at work is precious but your time on holiday is vital, so be sure to take steps to have a settled and clear head when you are off on your holiday.

Have a great time!
Posted in Uncategorized | Leave a comment

Positive Confidence

Have you heard the saying, ‘The energy flows where the attention goes’? This one is quoted in so many circumstances from physical healing to emotional intelligence and habit management. Those of you who do Yoga will know how to direct the powerful oxygen you breathe straight into any specific area of your body. All the time you will be holding a picture of that area of your body in your mind and holding your focus on the physical position of the part you want to send the energy to. If you have a pain in your body you can send your energy, through oxygen, to that pain and the energy will clear the pain. When you are preparing your body for a sport and you are working hard to increase your physical performance, you will have a picture in your mind, again while you focus on your body. You will be sending the energy to improve your physical performance to those areas of your body that you want to improve. Always you will find that the improvement will follow your focus. This is all about having a positive impact on your physical body, it is a tried and tested way of healing and improving your body.

This same concept is happening constantly and unconsciously to your emotional and psychological state. So how does that work and how can you use this to your benefit every day?

When you can understand the concept of how your attention can focus on some aspect of your physical or emotional presence you can really make this work for you. Really start to become aware of what you are doing when you are bringing your attention to any part of your body. This is something you do unconsciously. For example, when you have been working for a long time at your computer, you decide to take a break, suddenly you become aware of the tension in your shoulders, from sitting at the computer, so you start to stretch your neck and move the shoulders and breathe into the pain and of course, the tension starts to release. Now apply the same concept to your emotional state and see how it works. For example, when you are out to dinner with your close friends and you are all really enjoying the company and the stories and the laughs, you notice how you are feeling so good and this in turn generates a happy contented energy within you, the result is then that you laugh more and chat more and have an even better time.

This is the sequence of events when we focus on the good things happening to us. Unfortunately our focus can very often be on the negative issues and feelings we are having and when this happens we immediately generate more negative feelings. So for example, when you are expected to stand up and do a presentation in front of a large audience, or some very important people, you get really well prepared, turn up on time, nothing should go wrong, until you stand up and look at these people. Right away you think about how you look, how you sound, how you feel so incompetent, how you are frightened, how you don’t want to look stupid, how you really hope they cannot see how nervous you feel. And so it goes on. As soon as your focus goes on the negative, right away that is where your energy will go and that is exactly what you will generate more of. You unconsciously will generate more of the same, simply by focussing on the negative.

Can you change this? Can you stop this happening? The answer is yes you can change this and you can stop it happening. This is one area we work on in the Confidence Proof Your Life Programme. Giving life and energy to these negative emotions can really damage your confidence and unfortunately this can be at really crucial moments. A few simple steps can change this around and create positive support to get you through a difficult situation and when you master it you will be able to work through anything.

This is about managing the negative state you are in by introducing a positive state and focusing on that so that it will take over from the negative.

First you can visualise the challenging situation you are anticipating. Notice the negative emotions this is creating. Ask yourself, what resources do I need to get me through this? What positive emotional or psychological state do I need to be in to get through this? You can think about a time when you will have done something successfully, notice the emotional strength you had when you were performing that task. Be aware of the emotional and physical state that brings up for you, feel it, know what it looks like, what it sounds like, really get to know the strong confident state you have used in the past.

Now, visualise the challenging task you have ahead of you. When you get to the most worrying part, stop and remember the positive and confident state you had brought up. Really take yourself back to that state and feel how being in that state can change how you would perform the challenging task. Visualise working through the challenging task while in that emotionally confident state. Now you can practice this before you have to deal with your challenge for real.

The impact this has is that you begin to bring your focus to the positive state you have remembered instead of focussing on the negative state you are in. By focussing on the positive state you will continue to generate more of the positive emotions and this will continue while your focus keeps the positive state in your consciousness.

In simple terms your positive attitude is following the path of your attention.

You will have sourced a positive experience in similar circumstances and you will practice that until you can easily bring it back. This will in turn give you the confidence to change your potentially negative state into a positive state and boost your confidence. You will be practicing being confident and the source will have come from within yourself.

This is one small strategy that is built into our Confidence Proof Your Life Programme in September. WE NOW HAVE EARLY BIRD OFFERS ON THE CONFIDENCE PROOF YOUR LIFE PROGRAMME.

We have made things easy for you to get on board and book a place on the Programme. The full cost of the programme is £1,300 but, I want to encourage those of you who are paying for this out of your own pocket, I am making it easy for you to book. If you book and pay the deposit before the end of June, all you will have to pay is £647, yes, that’s all just £647. That is a special price for those who are stepping up to the plate and are serious about making the commitment to really have an impact on your life for the better.

This price is also an incentive for employers to give serious consideration to investing in a member of your staff who you know will benefit from this Programme. Helping one person in your team in this way can really have an impact on the whole team. Just consider the amount of money it is costing your organisation because of the impact on the business of someone who is suffering from stress. This Programme will have a major impact on improving the situation. Think of the efficiency that can be created when your potentially great manager is given the tools to really make them achieve their greatness.

Now you have no excuse, take advantage of the early bird booking deal and get in touch now, this is a giveaway before the end of June.

info@allaboutpeople.co.uk

or phone Kate Elliott 02890428088

Posted in Uncategorized | Tagged , , | Leave a comment

Receiving Feedback

For many managers and staff there is an immediate cringe when the word feedback is mentioned. Lots of people have bad memories of feedback that was given in the wrong way or was hurtful because it seemed to be aimed at their core values and beliefs. Many have had their confidence seriously damaged by negative feedback delivered in the wrong way. That is why ‘Giving feedback’ is a module you will find in most management training programmes. Giving feedback is a very important management skill and results in many positive outcomes if and when it is delivered in the correct and appropriate way. The key in being able to manage the giving of feedback is to actually be skilled in the ‘Receiving of feedback’. You are not always capable of giving good feedback until you have a good understanding of how to receive feedback. Equally, it is also important for anyone expected to respond to feedback to also be skilled in knowing how to receive feedback.

Many feel threatened by ‘feedback’, and worry in advance of knowing they are going into a feedback session. Many have the perception that feedback is an opportunity for someone else to ‘have a go’ at them. All these perceptions come from the lack of understanding about how to receive feedback. There may be a feedback culture in an organisation or there may simply be good management skills in place to have feedback going on regularly, or feedback maybe a rare event, either way the skills of receiving it will make it more effective. There are also organisations and poor managers who treat feedback as a waste of time or something to be criticised and joked about, or people simply pay it lip service as part of an appraisal system. Where this happens there is no trust in the relationships and feedback is wasted and meaningless.

When there is an understanding that being open to receiving feedback in a positive way makes any feedback useful, people will move their heads to that place when they know they are about to receive feedback. When the organisation has a culture were trust exists and feedback is for learning, then people will learn to be open to the opportunity for the learning that feedback presents.

Being open to learning brings curiosity with it, so feedback can be explored and positive questions can be asked to start building on the information and support that it presents.

Receiving feedback with an open mind will completely enrich the whole process. It will turn negative feedback into an opportunity to learn or to reflect and change. A willingness to learn is a positive attitude and it opens the door for discussion and lots of questions. Requests for further information, further explanation, examples to support clarity, all these can be discussed without threat or embarrassment.

The secret to encouraging people to be positive and open minded with the receiving of feedback is trust. Where there is no threat of destructive feedback there will be trust. Where feedback has been based on honesty, there will be trust. These enable all members of an organisation to accept that they can be open to feedback and use it to their own advantage. When their behaviour has had negative impact on those around them and they learn this from feedback, the information can be carefully considered and the necessary action can be decided. It becomes easier to understand that everyone reacts from their own personal frame of reference and when negativity has happened and is treated as a learning experience then the perpetrator can feel safe about openly discussing the impact of his or her behaviour or actions. This encourages an understanding that negative feedback is for a positive purpose because of how it is received.

A state of mind open to learning, in turn will be supported by a willingness to make changes where necessary. Curiosity and openness to change come when there is a willingness to learn. Feedback is about learning, it is about trust and honesty. It should not be received with suspicion or doubt. Expecting people to receive feedback in a positive way is a big ask if they haven’t been given the knowledge around how they can make feedback work for them. In a culture where 360° Appraisal is in operation receiving feedback is an essential skill. The most important aspect of it is that to be capable of giving feedback a person needs to be capable of receiving it, this system of appraisal can only work if receiving feedback is given just as much focus through training and coaching.

Anyone involved in giving feedback must reflect on their own ability to receive feedback, the further up the ladder one goes, the more important this becomes. A good leader is always open to receiving feedback of any kind. Good leadership thrives on the receiving of feedback from all levels in an organisation. Great leaders are always open to learning and successful organisations become successful because all feedback is taken on board and acted upon. You will see that the most successful of organisations will always have systems in place for feedback to be given serious consideration regardless of how far down the pecking order it has come from. This means the actual organisation is good at receiving feedback. It is the responsibility of a good leader to ensure that all members of the organisation are skilled in receiving feedback and more especially, those who are responsible for giving it.

To receive feedback with an open mind and a willingness to learn is truly a gift.

Some key pointers to develop the skill of receiving feedback.

  • Believe in yourself as a powerful resource to support your own confidence.
  • Accept that no matter how great you are there will always be more to learn.
  • Always have an open and curious mind.
  • Understand that the person giving the feedback to you is coming from their own perception of the world and that is their truth about the subject for discussion.
  • Ask questions that will enhance your learning.
  • Give careful consideration to negative feedback or feedback that appears to criticise.
  • Get comfortable with ‘reflection’ on your actions and behaviours.
  • Accept that to change anything in your life you have to acknowledge that it exists and you are responsible for it.
  • Accept that your actions may not be acceptable in someone else’s world, reflect on how you can understand others better and how you can work differently to grow rapport with them.
  • Do not be afraid to trust those who give you feedback.
  • When you feel that feedback is upsetting you, take a step back and have a look at all the factors from an outsider point of view, be objective, this is also an opportunity to grow.
Posted in Uncategorized | Tagged | Leave a comment

Dealing with the Aftermath of Bullying

Dealing with the Aftermath of Bullying

If you have been bullied at work and you are suffering the damage to your self esteem and confidence that this causes, would you want the opportunity to know how to stop the damage? Would you want to know how to find your own inner resources to help you face up to bullying behaviour in the future? Would you want to understand how your own behaviour operates and how to manage it in such stressful circumstances? Would you want to be given the tools to repair the damage this bad behaviour has done to your well-being? I think you may say yes.

The difficulty here is that there are not many managers in this day and age who will openly suggest that a person should be given the opportunity to attend such a programme. There is still a stigma attached to being bullied and there is still hesitation in stepping up to the plate to have it dealt with. So it is unlikely that the victim will suggest to their manager that they want to be sent on such a programme.

Many companies will now have policies and procedures in place to put a stop to bullying, and also to prevent it, but it does happen, my concern is that there is little to support the victim after the event. There is little to build back the damaged confidence and little to give the victim a better understanding of how to manage such behaviour in the future.

So the questions are, would you want this programme to put your well-being and confidence back in order? How would a manager suggest you attending this programme without being in danger of being misunderstood?

Let me know your thoughts on this.
Kate Elliott

Posted in Uncategorized | Leave a comment

Dealing with the Aftermath of Bullying

Dealing with the Aftermath of Bullying

If you have been bullied at work and you are suffering the damage to your self esteem and confidence that this causes, would you want the opportunity to know how to stop the damage? Would you want to know how to find your own inner resources to help you face up to bullying behaviour in the future? Would you want to understand how your own behaviour operates and how to manage it in such stressful circumstances? Would you want to be given the tools to repair the damage this bad behaviour has done to your well-being? I think you may say yes.

The difficulty here is that there are not many managers in this day and age who will openly suggest that a person should be given the opportunity to attend such a programme. There is still a stigma attached to being bullied and there is still hesitation in stepping up to the plate to have it dealt with. So it is unlikely that the victim will suggest to their manager that they want to be sent on such a programme.

Many companies will now have policies and procedures in place to put a stop to bullying, and also to prevent it, but it does happen, my concern is that there is little to support the victim after the event. There is little to build back the damaged confidence and little to give the victim a better understanding of how to manage such behaviour in the future.

So the questions are, would you want this programme to put your well-being and confidence back in order? How would a manager suggest attending this programme without being in danger of attack?

Let me know your thoughts on this.
Kate Elliott

Posted in Uncategorized | Leave a comment

Listening, the unsung Hero!



listeningYes, I call it
that because it is the single most important skill anyone can use in
any situation where relating to other people is involved. That may
sound obvious but  in fact it is probably the least used and
the most underrated interpersonal skill of all. Everyone wants to know
that you are being ‘listened to’. To know that you are being heard
makes you feel acknowledged. Everyone wants to be acknowledged, to have
your very existence validated by knowing that what you have to say is
of value. This works both ways, think about what you have just read,
for a moment. 



How fundamental is it to any human being to know they are valued, to be
acknowledged? So when you know that the person you are speaking to is
not listening, how devalued are you likely to feel. How much damage is
it likely to cause to you when you want to be listened to and the
person you are speaking to is only half listening or is ignoring you.
We all know immediately if the person we are speaking to is not
listening properly, even when they are looking at us straight in the
eye. There is an obvious difference between engaged eye contact and
superficial eye contact. If you are the listener, and you have your
mind on something else then your eyes will not be engaged and you will
not fool anyone.



Have you ever started to tell someone something that is important to
you and mid sentence you realise they are not engaged with you, their
mind is elsewhere, next thing you know you are babbling. The important
subject suddenly descends into something pathetic and you wonder why
you even wanted to try and discuss it at all. You ‘feel’ the impact of
not being listened to and immediately your self esteem is damaged. It
really is that simple. There is an almost unconscious realisation that
what you have to say is not important enough to be listened to.



This is why it is one of the most valuable things you can do if you are
working with people, to listen with intent is to really value the other
person. Listening fully is to give of a signal that you value and
respect the other person. In turn they feel valued and respected and
that is why to listen is one of the most motivating things you can do
for your staff. For them to believe that you value what they say is a
clear signal to them that they have a contribution to make to the
business and they actually have a real part to play in the company’s
success. So when you are worried about the problem of demotivated staff
the first step to take towards dealing with this problem is to start
listening and to encourage anyone in a leadership role, of any kind, to
start engaging through listening.



What about those of you who want to help others deal with their
difficulties and problems, when you feel yourself immediately step up
to the plate and make lots of suggestions and give advice. You believe
you have listened and now you are helping. Slow down a little and
listen at a deeper level, quiet the voice you have in your head that
carries all the important advice. Hold on to your advice and allow the
other person to look more deeply at their difficulty. This is how they
will find their own solution, where they can take their own advice.
Then they feel empowered and you have been responsible for their
empowerment by simply facilitating their search within themselves for
their own answer. When it is their own answer they will act upon it
simply because it belongs to them and not you. They will take
responsibility for their own actions, even if they go wrong, because
they will learn from this. Listening can create a really powerful
space.



So what if you struggle with knowing how to listen. Begin by practising
your listening, just sit with it when you get the opportunity, just
listen, then listen a little bit more. That’s how you start. 
Make all the listening sounds and eye contact so that you continue to
be engaged and other people know you are engaged. Then try reflecting
back to them what they have just said, for example,  ‘So you
are saying….’,  this is without giving your opinion or any
suggestions or additions to the debate. As you get practiced watch how
the other person reacts. When the realisation dawns on them that they
have been heard. Try this on people you don’t normally take much time
to listen to.



If you are a manager or leader try practising this first step with your
team. Watch how behaviours change when people start to believe that you
actually value their contribution.



Let me know how you get on.



Posted in Uncategorized | Leave a comment

Curiosity

They say it killed the cat but for us humans it’s the key to living a stronger more confident life. It is also the key to effective and improved communication with those around us.

Being curious about your own behaviour is the first step to taking control of a lot of the areas of your life that concern you. Take the issue of your lack of commitment around going to the gym or trying not to procrastinate with your work, or the difficulty you have in saying ‘No’. What is it you do when you are in the middle of these actions? What thoughts are you having? This is what being curious is all about. Watching and looking hard at what is going on with you in these situations or around your lack of activity when you are supposed to be taking action. If your friend sat down and started to tell you they were having an affair! You would be curious then wouldn’t you? Well that’s how curious you need to be about yourself. There is almost an assumption, by us, around our behaviour, that simply accepts the behaviour as it is. As though you have no choice about changing things. Well it is difficult to change what you don’t understand. Being curious about what behaviour you carry out when you are procrastinating or when you are demotivated is all about learning more about your own triggers. It is all about understanding what it is you do at these trying times. Because when you think you are not taking action, (like when you don’t go to the gym) you actually are taking action. You are actively taking a decision not to go to the gym. So watch your behaviour when you take that decision. Be curious about what is in your thoughts at that time. Be curious about what action you carry out. The more curious you are about your thoughts and actions the more you will learn about what drives these decisions. This gives you an understanding about your own behaviour and that leads to you having a choice about whether to change your behaviour, to take a different decision.

Curiosity is also effective in helping you understand other people. Being curious about how they behave when in your company or in certain situations. So in work for example you will have people around you that probably irritate you intensely and others you would admire and maybe want to be a little like them. Often our reactions to others are filled with judgement and assumption. This can have a negative impact on your own life and behaviour. When you are curious about someone else’s behaviour you begin to open your mind to them and to what their triggers are. You also start to see what motivates them, what upsets them, what makes them happy. You will also notice what decisions they don’t want to make, what fears they have, what preoccupations they have. You can learn so much by simply being curious. The more you are curious the better your understanding will become, the less judgemental you become. You will find it possible to step into that person’s shoes and see the world through their eyes. This will help you accept how they chose to behave, giving you a tolerance towards them. If you are curious about your own behaviour you will notice that this tolerance will lead to less stress for yourself.

Much of the stress carried around by people comes from your assumptions about others behaviour, some of it comes from the perceptions you have about other people’s perceptions of you.

Try it for a few weeks. Try being more curious about yourself, watch your triggers, be curious about your assumptions about yourself and others. Get into a ‘being curious groove’. This is a building block to greater confidence around your own decision making and around your relationships. It is also a strong tool for the management of your own stress levels.

Posted in Uncategorized | Leave a comment